Last updated: September 11, 2026
We want you to be satisfied with your purchase. If you are not completely happy with your order, you may return eligible items within 30 calendar days of delivery.
Return Eligibility
To qualify for a return, the item must meet the following conditions:
- The item is unused and in the same condition in which you received it.
- The item is returned in its original packaging, including all accessories, manuals, and inserts.
- The return is initiated within 30 calendar days of the delivery date.
- The item has a quality issue or was damaged during shipping. For hygiene reasons, certain personal-care products may not be returnable once opened or used, unless they are defective.
If you received a damaged or defective item, please contact us within 7 days of delivery so we can resolve the issue quickly.
How to Start a Return
To initiate a return, please email us at info@manscaped.com with your order number and a brief explanation of the reason for return. Our team will review your request and provide return instructions.
Please do not send items back without contacting us first. Returns sent without prior authorization may not be accepted.
Return Shipping
We offer free returns for eligible items. We do not charge a restocking fee. If your return is approved, we will provide you with the return address and any necessary instructions.
Return Address:
911 Kaspar, Port Clinton, OH 43452, United States
Refund Processing
Once we receive your returned item, we will inspect it to confirm it meets the return conditions. If approved, we will process your refund within 1–2 business days.
Refunds will be issued to the original payment method. Please note that while we process the refund quickly, your bank or payment provider may take an additional 7–10 business days to post the credit to your account.
Non-Refundable Items
Certain items may not be eligible for return or refund, including:
- Items marked as final sale.
- Gift cards.
- Personal-care products that have been opened or used, unless defective.
- Items returned after the 30-day return window.
Exchanges
We do not offer direct exchanges at this time. If you would like a different item, please return the original item for a refund and place a new order.
Contact Us
For return or refund questions, please contact us:
Manscaped
911 Kaspar, Port Clinton, OH 43452, United States
Email: info@manscaped.com
Phone: +1 419-260-4673
Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (ET)